Newegg chat

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Newegg chat

Postby Oleg29 » Wed Mar 02, 2011 12:49 am

I am unable to establish a chat session with newegg (http://www.newegg.com/HelpInfo/OverView ... ntactUsTab).The problem i am having is when the rep. is found it still won't establish a chat session.It still will say "Wait for the next costumer service representative" when the representative is found.I do not have this problem when admucher is disabled.
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Re: Newegg chat

Postby Jeff » Wed Mar 02, 2011 11:15 am

Please give me steps to follow.
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Re: Newegg chat

Postby Oleg29 » Wed Mar 02, 2011 4:10 pm

Just pick any topic than hit submit.You can chose "Other return or RMA related questions" and just fill in your Full Name and e-mail and hit "Chat Now".And look at the bottom of the poped up window where it will say "Waiting for costumer service repressive" when the repressive is online.
Last edited by Oleg29 on Wed Mar 02, 2011 6:50 pm, edited 1 time in total.
Oleg29
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Re: Newegg chat

Postby Oleg29 » Wed Mar 02, 2011 6:48 pm

Looks like Admuncher is blocking http://images10.newegg.com/WebResource/ ... tils.v5.js and this is why i am unable to establish a chat session .
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Re: Newegg chat

Postby Jeff » Thu Mar 03, 2011 1:03 pm

I don't see "chat now"
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
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Re: Newegg chat

Postby Oleg29 » Thu Mar 03, 2011 5:28 pm

It's below the form of popup Window.OK here is direct link to the chat http://newegg.ehosts.net/netagent/cimlo ... ntactUsTab

I love admuncher,but if it can't be fixed i will have no chose,but to go back to Adblock Plus :(
Oleg29
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Posts: 18
Joined: Wed Mar 02, 2011 12:41 am

Re: Newegg chat

Postby Jeff » Fri Mar 04, 2011 2:14 am

I fully intend to fix this but I have to be able to duplicate it first.

I still can't find what you are talking about.

Could you include a screenshot please.
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
User avatar
Jeff
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Posts: 6119
Joined: Thu Mar 10, 2005 5:16 am
Location: California, United States

Re: Newegg chat

Postby Jeff » Fri Mar 04, 2011 2:24 am

Maybe I need to be logged in?

If so please provide me with an account I can use to login. :)
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
User avatar
Jeff
Ad Muncher Developer
 
Posts: 6119
Joined: Thu Mar 10, 2005 5:16 am
Location: California, United States

Re: Newegg chat

Postby Oleg29 » Fri Mar 04, 2011 3:06 am

Chat support is closed at 5 or 6PM.So you are late for the party,but you can come back tomorrow :D
Oleg29
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Posts: 18
Joined: Wed Mar 02, 2011 12:41 am

Re: Newegg chat

Postby Oleg29 » Sat Mar 05, 2011 5:24 am

OK.I am switch to Adblock Plus.
Oleg29
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Posts: 18
Joined: Wed Mar 02, 2011 12:41 am

Re: Newegg chat

Postby Jeff » Sat Mar 05, 2011 6:32 am

ummm...that's your choice but why?

I'm waiting for your account information so I can fix this.
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
User avatar
Jeff
Ad Muncher Developer
 
Posts: 6119
Joined: Thu Mar 10, 2005 5:16 am
Location: California, United States

Re: Newegg chat

Postby Oleg29 » Sat Mar 05, 2011 4:56 pm

Jeff wrote:ummm...that's your choice but why?

I'm waiting for your account information so I can fix this.

It can be done without logining as well.They are also closed on weekends.
Last edited by Oleg29 on Sat Mar 05, 2011 11:48 pm, edited 1 time in total.
Oleg29
Active Member
 
Posts: 18
Joined: Wed Mar 02, 2011 12:41 am

Re: Newegg chat

Postby Jeff » Sun Mar 06, 2011 12:14 am

You've yet to give me proper instructions then.

Because I can not find the chat now button.
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
User avatar
Jeff
Ad Muncher Developer
 
Posts: 6119
Joined: Thu Mar 10, 2005 5:16 am
Location: California, United States

Re: Newegg chat

Postby Oleg29 » Mon Mar 07, 2011 5:09 pm

Jeff wrote:You've yet to give me proper instructions then.

Because I can not find the chat now button.

OK click on this link http://newegg.ehosts.net/netagent/cimlo ... ntactUsTab than you should get chat pop up window.Look at the screen shot with instruction on filling in the blanks.

Here is a link to a screen shot http://img01.imagecanon.com/full_view.p ... ggChat.jpg
Oleg29
Active Member
 
Posts: 18
Joined: Wed Mar 02, 2011 12:41 am

Re: Newegg chat

Postby Jeff » Mon Mar 07, 2011 5:37 pm

it worked here for me and connected to their chat system and someone offered to assist me.

I left Ad Muncher enabled....
That's not an ad blocker... THIS is an ad blocker.
---
No bovines were harmed in the making of this program.
---
My first popup stopper blocked too much.
My second popup stopper didn't block enough.
Ad Muncher was juuuuust right.
User avatar
Jeff
Ad Muncher Developer
 
Posts: 6119
Joined: Thu Mar 10, 2005 5:16 am
Location: California, United States

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